Recognizing Suspicious Emails & Websites

There are several ways criminals will try to obtain sensitive information on the web, such as your social security number, driver's license, credit card, or bank account information. Most tactics start with fraudulent emails or websites. In addition to safeguarding your computer, these are things you can watch for to avoid becoming a phishing victim:


  • If you receive an email that is not from a person you know or a company you have a relationship with, do not open it.
  • When in doubt, never click on a link in an unsolicited or suspicious email. If the email requests that you click a link or demands a reply to verify account information, you could be the target of a phishing attempt.
  • Always carefully evaluate an email before opening or downloading any attachments.
  • If an email looks suspicious or too good to be true, it probably is. Be cautious of any communication with poor grammar and spelling, requesting personal information, telling you there is a problem with your account, or offering you money or free products for little to no effort on your part.
  • Consider disabling the preview pane. Some types of malware can download to your computer when the email displays. By disabling the preview pane you can evaluate whether or not the email is from a trusted source before allowing it to display.

Remember, Bangor Savings Bank will never send you an email, text message, or voice mail message requesting your personal or account information. If you receive such a communication, report the suspicious email and then delete it.


  • Look closely at the website address before providing any information or logging in. If the address looks odd or unfamiliar, close your web browser. Best practice for visiting any financial website is to type the URL into the browser manually.
  • Suspicious content that attempts to scare you into providing login and account information, or is full of misspellings and poor grammar, can be an indication you are on a phishing site.
  • When you visit a secure site, the address will start with https:// and you will see a Secure Sockets Layer (SSL) lock icon in the address bar, indicating the site has a secure certificate. If any of these indicators are missing, or the secure certificate is invalid, do not enter any data.

Note: All official Bangor Savings Bank online banking sites have Extended Validation SSL (EV SSL) certificates. In modern browsers, the address bar will show in green or have a green tag before the address featuring the Bank’s name. Fake sites will not display these features, so be sure to look for them.

Additional Resources on Keeping Your Information Safe: 

Please be aware that email communications are not encrypted or otherwise secure. Please do not use this form to send confidential or personal information.