How Bangor Savings Helps Protect You

Security Matters More

Our customers deserve exceptional online banking. At Bangor Savings, that means more than just robust financial tools, or a sleek user interface. It means a commitment to invest in and provide industry-acknowledged security best practices to safeguard the integrity and confidentiality of your personal financial information.

You can be confident your personal and financial information is protected by Bangor Savings security technologies, security practices, and fraud countermeasures.

Security Technologies

Technology continually advances, at Bangor Savings Bank we promise to always provide industry accepted security solutions to help keep your financial information secure.

  • Firewalls
    Firewalls are software and hardware products that are intended to define, control and limit the access to a website, network or computer system. We deploy firewall technology to protect against unauthorized access attempts and to protect data stored on our system.
  • Intrusion Detection Systems
    IDS’s are devices or software applications used to monitor network and/or system traffic for malicious activities. We deploy intrusion detection systems to detect and block potential attackers.
  • Anti-Malware
    We use the latest malware detection/prevention controls to help keep our networks malware free.
  • Email Security
    The bank offers an encrypted email delivery channel to securely exchange email containing personal/financial information.
  • Secure Data Transmission
    Communicate securely with our web servers. We use Secure Socket Layer (SSL) technology to encrypt sensitive information during online transactions.

Security Practices

Our security commitment extends beyond technology; we believe it’s vital every employee follow processes and procedures designed to protect your information.

  • Employee Security
    Our employment practices start with background checks for all of our employees. Access to customer information is restricted to specific employees based on job function; furthermore, access credentials are based on employee status. We provide annual privacy and information security training to all of our employees
  • Computer Security
    All bank computers are protected from unauthorized access thru the deployment of industry-standard security protocols. A team of security professionals are trained to analyze and respond to anomalies detected by our security architecture.
  • Facility Security
    At every bank facility access is monitored through the use of security devices, alarms, and video surveillance equipment.
  • Fraud Monitoring
    We monitor your accounts for suspicious activity/transactions and proactively alert you when we suspect unauthorized activity.
  • Vendor Security
    We review the security controls used by our trusted 3rd party vendors, our goal is to ensure these vendors practice the same data security standards as the bank.
  • Data Availability
    We perform backups on critical data and systems.
  • Disaster Planning
    We prepare for disasters to enable timely and secure delivery of our services.

Online Security

As more of our customers migrate to internet banking we promise to protect those transactions with strong security measures.

  • Enhanced Security
    Online banking activity is safeguarded by a series of login and transactional security controls.
  • Automatic Time-Out
    Online banking sessions can be terminated automatically after a specified inactivity threshold. Re-establishing and authenticating your credentials helps reduce unauthorized access to your account.
  • Browser Security
    Bangor Savings Bank provides Rapport's online security protection for free to all its online banking customers. Once installed, the Rapport software verifies that you’ve arrived at an official Bangor Savings Bank online banking site and then secures the internet connection between your computer and the website.

Please be aware that email communications are not encrypted or otherwise secure. Please do not use this form to send confidential or personal information.